FAQ

Thnx is a simple system, based on tags with NFC or QR code.It offers the greatest chance of getting lost items back to you.

NFC (Near Field Communication) is a technology that is built into more and more smartphones.You only have to hold your phone against the tag to read the information.A QR code is a kind of complicated barcode that you can scan with the camera of a smartphone or tablet.

NFC en QR-codes zijn dus allebei manieren om met een smartphone in één beweging informatie te lezen. 

The moment a finder scans your thnx tag, you as the owner will receive a message.You will see the location via a push message on your smartphone.

The finder can also send you a message, so that you can make arrangements about how your belongings will be returned to you.Because most people are honest, you have the greatest chance that your lost items will be returned to you quickly and easily.

There are more than 5 billion people in the world with a smartphone.The vast majority of those people are honest and happy to help others. 

The chance that your belongings will be found by an honest finder is therefore enormous.And by giving the finder the opportunity to contact you directly with thnx tags, you maximize the chance that your items will come back to you.

No, the finder does not have to download anything.You can scan Thnx tags with any smartphone that works on Android or iOS.

No, that is actually one of the big advantages.A Thnx Tag cannot become 'empty';there is no battery in it.

There are more and more (quite expensive) systems based on GPS.But that can only help you determine where your lost items are.They won't help you get your stuff back to you. 

An honest finder cannot do anything with it, because a tracker is one-way traffic.And a dishonest finder will have disabled or deleted the tracker in no time.

There are all kinds of solutions based on Bluetooth.Perfect for a bunch of keys or a wallet that you can't find.But the range of Bluetooth is extremely limited: indoors up to 20 meters;beyond that up to a maximum of 60 meters.

When it comes to things that you could lose further away, Bluetooth is of no use to you.

To use Thnx, you only need to purchase a Thnx Tag (this is possible for a small amount).There are no further costs associated with using Thnx.

No, there are no subscription costs.

No, there are no costs associated with the app.

No, there are no costs associated with the match with a finder.

Although it never hurts to buy a little something and send something nice back when you are reunited with your belongings.

What is displayed when someone scans your Thnx tag is entirely up to you.And you can adjust it at any time.You can include your name and address details, your telephone number or email address.

You can also decide not to show any personal information.For example: you are going on holiday and you do not want to show your details so as not to give burglars ideas.

The finder of your thnx tag can still leave a message for you, which you will receive as a push message on your smartphone.

No. You get to see where the finder is, but no one can see where you are.

We handle your data very carefully. You can read all about it in our Privacy beleid.

Research shows that the location is accurate in 94.6% of the cases. But for this information, every thnx tag depends on two parties: the manufacturer of your smartphone and your provider. This may cause deviations.

The reliability of Thnx-Tags is not based on the precise location, but on direct contact with the finder.

The location to receive depends on the finder. The finder always ultimately decides whether or not he wants to share his location with the owner.

Besides the fact that we think this is neat, we are also strictly bound by the privacy regulations in this regard.

If you want to scan a tag, you can choose the Scan QR code option. If you choose this and you get a black screen, you probably have not given your smartphone or tablet access to use the device's camera. You can scan the QR code with this camera.

You can change this by going to the settings of your smartphone or tablet and looking for the thnx app. There you can then grant access to your camera, after which you can still scan the QR code.